Santie Cronje – The Storyteller Art Studio – Terms

Payment online

We accept credit cards or payment via internet banking. International payments are processed via Paypal. Once you place your order and address details you will be directed to Paypal to make your payment.

Payment within New Zealand can be made via Internet Banking. A direct payment option is available at check out.

Pricing and availability

We try to ensure the accuracy of all information on wwww.santie.co.nz however we reserve the right at any time to correct any errors, inaccuracies or omissions and to change or update information without prior notice.

Such errors, inaccuracies or omissions may relate to pricing and availability and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information.

In Stock Items

Processing and availability is dependent on stock in hand. Please allow for up to 10 business days to process orders.

Out of stock Items

Inquiries on items out of stock can be made via the contact page. If editions are still available, re-ordering may take up to 10 working days.

Shipping

We ship worldwide. Shipping is free within NZ and are processed via NZ Post (Parcel tracked) and Fastway. Overseas shipping is Economy Post via NZ Post. Please email santie@santie.co.nz if you wish to change the standard international shipping method.

Damaged Items

If your item(s) arrive damaged or there is a mistake with your order please contact us immediately at 027 4774706 or email us at santie@santie.co.nz

Returns

If you are unhappy with your purchase, return it within 14 days, undamaged and in its original condition, for an exchange or store credit. Unfortunately we cannot accept returns on sale items. Shipping is non-refundable.